'Phoned Mr.Ib's secretary twice yesterday, in the hope of getting a date for the operation and for the pre-op tests. No luck with the operation - sorry, we still haven't had anything back from the hospital, we'll call you as soon as we do. The first call cut off just as I was asking about the pre-ops, and the second time the woman who answered didn't seem to understand what I was talking about. So no progress at all. I have a feeling this is going to end up with a "Can you come in today?" call early one morning...
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